Can I cancel my Summer Holiday booking if my plans have changed?

03 June 2013

Nikki McConnell of Worthingtons Solicitors, advises on legal remedies for those who have to make changes to holiday plans which no longer suit.

Summer sun seekers are often attracted by early booking offers and tempting television adverts aired back in the more dismal winter months -  but what legal remedies do you have if you have to change your plans if they no longer suit?

If you have booked a package holiday and wish to cancel your holiday, due to personal circumstances, The Package Travel Package Holiday and Package Tours Regulations 1992 say that you have a right to transfer the holiday to someone else, such as a friend or family member however Holiday companies will often charge a reasonable administration fee to transfer the booking to someone else.

Make sure you check the terms and conditions at the time of booking so you know the total cost that will be incurred when transferring the holiday. You are not legally entitled to a refund from the tour operator, but you may be able to claim back the cost of the holiday from your travel insurance.

Check your travel insurance policy to see if you are entitled to compensation. Travel insurance will usually pay you compensation if you have to cancel or cut short your trip, because of illness, for example, or the death of a close relative.

So, whilst it’s tempting to avail of discounts on summer travel, you should always ensure you read the terms and conditions of the booking, as well as your travel insurance policy, so that you know your rights, if personal circumstances change and you are unable to travel. 

Nikki McConnell is a Partner with Worthingtons Solicitors and is head of the Litigation department in our Newtownards office.  Nikki has considerable experience of representing both Plaintiffs and Defendants in a wide variety of litigous matters, including Public and Employers Liability cases, Road Traffic Accidents and Medical Negligence actions.

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